Wauku (https://wauku.com) is a social networking and marketplace platform where users can list, sell, and purchase products.

1. Digital Services (Wallet, Coins, Points)

• All digital services such as wallet recharge, coins, points, and digital subscriptions are delivered instantly.

• No physical shipping is applicable for digital services.

• Digital balance is added to the user’s account immediately after successful payment.

2. Marketplace Physical Products

• Physical products listed on the Wauku marketplace are sold and shipped by independent third-party sellers.

• Shipping, packaging, courier selection, and delivery timelines are managed directly by the seller.

• Sellers are responsible for providing shipping status or tracking details.

• Wauku acts only as a connecting platform and is not responsible for shipping delays or logistics issues.

3. Marketplace Digital Products

• Digital products (files, images, PDFs, software, digital codes, etc.) are delivered instantly after payment or by email, depending on the seller.

• No physical shipping applies to digital products.

4. Shipping Delays

• Delivery delays may occur due to courier issues or seller processing time.

• Wauku is not liable for such delays.

• Buyers may contact the seller directly or raise a dispute through the Wauku support panel.